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Zomato Food Delivery App: Business Model, Development Cost & Features

Food order delivery apps like Swiggy, Zomato, and Uber Eats make life as smooth as possible. People can order their favorite dish from the comfort of their own homes and have it delivered right to their doorstep. If you want to expand your restaurant business, the best place to start is by developing a food delivery app. The next Bailiwick in the internet and smartphone era is just your restaurant table. In this blog, we are going to discuss the Zomato Food Delivery App: Business Model, Development Cost & its features.


Zomato is an on-demand food delivery platform with a presence in more than one country. This allows people to get groceries from local restaurants and restaurants delivered to their doorsteps for a nominal fee. The platform also provides information about nearby restaurants, their menus, average prices, ratings, and reviews.



Zomato Business Model

Zomato delivers food through human tissue. Like Uber drivers, food delivery company Zomato takes orders on their phones, and organizations use GPS to coordinate supply and demand as quickly as possible. In essence, Zomato is an app whose business model includes providing food delivery services, providing information, customer reviews, and partner restaurant menus. Zomato has pioneered other online food-based apps. The following are the essential elements of Zomato's business model: 


1.Customer Segments:  In general, Zomato has three customer segments, including:

  • Consumers: An online platform designed for users to find nearby restaurants and ideal for those who prefer door-to-door delivery. 

  • Local Restaurants: The Zomato platform is important for restaurant owners who want to promote their business to attract the attention of target users. 

  • Delivery providers: By offering part-time/full-time services, they can generate a decent source of income.


2. Value Proposition: Zomato is the premier online platform that allows consumers to order food online from a wide selection near them. Also, if you are new to the wholesale market and want to strengthen your online presence, Zomato allows you to promote your wholesale business. Therefore, it can be said that Zomato bridges the gap between restaurant owners and consumers. Once an order is placed, users can track their order in real-time with an estimated time of arrival. With advanced search and filter options, customers can easily place orders.


3. Key Partners: 

  • Zomato has contacted an Uber taxi when a customer wants to book a ride to a restaurant for lunch.

  • This means that users no longer need access to the two applications; You can order a taxi and find nearby restaurants.


Other business partners: Forming alliances with e-payment companies such as Visa and PayPal.


4. Key Activities: Zomato's business model is incomplete without considering its core business. However, its main purpose is to make it easier to find restaurants and there are several main activities such as:

  • Multiple network management

  • Manage your ads and sponsored content

  • Improve customer service

  • Improve brand image


Specifically, this app is the best online food ordering app in India. We help companies make money by bringing modern mobile apps to market. We have a proven track record of feature-rich food delivery apps for Android and iOS.


If you want to develop a mobile application like Zomato, the application must have the following main features.

  1. Restaurant details

  2. Geolocation function for maps

  3. Reservation and booking mechanism

  4. Payment Gateway

  5. Push notification

  6. Order History


Depending on the features you want to add to your on-demand mobile food app and the resources you need to take your app from the idea phase to the launch phase, Zomato Food Delivery App development costs such as around $25,000 to $35,000.

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