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Best Cloud-based PBX Systems for 2022



In choosing the best cloud-based solutions, you are moving away from cumbersome traditional telephony technology into an alternative that is easier to use and far more cost-effective. It is possible to save up to 40% on your phone bill.

In this environment you have telephonic access of the kind usually only enjoyed by large enterprises with complex physical systems including a large number of expensive hardware devices.

The beauty of cloud PBX solutions is that their functionality is software-based, using VolP for communicating, and allowing for a wide range of communications, storage, management and analytical instruments.

Here are some of the best providers of cloud-based PBX systems for 2022:

 
1.            RingCentral MVP

This provider gives access to a wide-ranging set of services in the cloud-based communications platform. Its services encompass all administrative functions, Android and iOS apps, with an uncapped calling service.

It moves seamlessly between voice and video functions, providing easy-to-use facilities for voice or video conferencing and other modes of collaboration. It also offers standard video-conference requirements such as screen sharing on an HD basis.

Administrative tools include call logging, monitoring, video and voice recording, and online faxing. You also have options for information storage and sharing on an unlimited basis.

Various packages are offered to meet the needs of your business at its particular stage of development.

 

2.            GoToConnect

GoToConnect is commonly advertised as the most accessible VolP provider. One of its main strengths is the integration of two earlier platforms that together offer a more comprehensive set of services on a single merged platform.

With real-time geolocative routing and team-sensitive call distribution, this platform ensures speedy attendance to calls.

Its screen and document sharing facilities and personal meeting-room features provide ample scope for productive and effective communications in a variety of conferencing modes.

Their extensive range of cloud PBX solutions can be progressively unlocked on a tier-to-tier basis, allowing you to expand your communications options as your business requirements change and expand.

 

3.            Aircall

This company, with its strong focus on customer relationship management (CRM), also provides an exceptional package of integrated communications facilities.

The system has been designed for easy optimal set-up, providing telephonic communications services that are accessible from your PC or mobile phone.

Standard services include all the necessary functions for administration, information storage, call logging, various analytical exercises, and efficiency monitoring.

A minimum of three subscribers is needed to operate the extended integrated facilities, which include such platforms as ZenDesk, FreshDesk, SalesForce, and Zoho.

Aircall has good reviews across a number of forums, and is noted for its overall accessibility, range of useful features, and applicability across a wide field of business and institutional communications needs.

 

4.            Other platforms

Among the top-rated platforms for cloud PBX solutions, several other providers are also usually listed for 2022. These include:

•             Ooma Office

•             Dialpad

•             6. 8x8

•             Avaya OneCloud

•             Grasshopper

While all of these platforms offer comparable services with a range of scaleable options, some are better priced and easier to use than others.

In selecting your provider, it is advisable to shop around among these to find which packages best suit not only your present business needs, but also the direction in which your enterprise is developing. It is also possible to get advice from ASG who can provide strategic advice in cloud PBX solutions with PBX installations.

 

Louis Schoeman

author

Content Marketer@SEOPros South Africa

Article comments

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Michale williamson

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