In choosing the best cloud-based solutions, you are moving
away from cumbersome traditional telephony technology into an alternative that
is easier to use and far more cost-effective. It is possible to save up to 40%
on your phone bill.
In this environment you have telephonic access of the kind
usually only enjoyed by large enterprises with complex physical systems
including a large number of expensive hardware devices.
The beauty of cloud PBX solutions
is that their functionality is software-based, using VolP for communicating,
and allowing for a wide range of communications, storage, management and
analytical instruments.
Here are some of the best providers of cloud-based PBX
systems for 2022:
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1.           RingCentral
MVP
This provider gives access to a wide-ranging set of services
in the cloud-based communications platform. Its services encompass all
administrative functions, Android and iOS apps, with an uncapped calling
service.
It moves seamlessly between voice and video functions,
providing easy-to-use facilities for voice or video conferencing and other
modes of collaboration. It also offers standard video-conference requirements
such as screen sharing on an HD basis.
Administrative tools include call logging, monitoring, video
and voice recording, and online faxing. You also have options for information
storage and sharing on an unlimited basis.
Various packages are offered to meet the needs of your
business at its particular stage of development.
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2.           GoToConnect
GoToConnect is commonly advertised as the most accessible
VolP provider. One of its main strengths is the integration of two earlier
platforms that together offer a more comprehensive set of services on a single
merged platform.
With real-time geolocative routing and team-sensitive call
distribution, this platform ensures speedy attendance to calls.
Its screen and document sharing facilities and personal
meeting-room features provide ample scope for productive and effective
communications in a variety of conferencing modes.
Their extensive range of cloud PBX solutions can be
progressively unlocked on a tier-to-tier basis, allowing you to expand your
communications options as your business requirements change and expand.
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3.           Aircall
This company, with its strong focus on customer relationship
management (CRM), also provides an exceptional package of integrated
communications facilities.
The system has been designed for easy optimal set-up,
providing telephonic communications services that are accessible from your PC
or mobile phone.
Standard services include all the necessary functions for
administration, information storage, call logging, various analytical
exercises, and efficiency monitoring.
A minimum of three subscribers is needed to operate the
extended integrated facilities, which include such platforms as ZenDesk,
FreshDesk, SalesForce, and Zoho.
Aircall has good reviews across a number of forums, and is
noted for its overall accessibility, range of useful features, and
applicability across a wide field of business and institutional communications needs.
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4.           Other
platforms
Among the top-rated platforms for cloud PBX solutions,
several other providers are also usually listed for 2022. These include:
•            Ooma
Office
•            Dialpad
•            6. 8x8
•            Avaya
OneCloud
•            Grasshopper
While all of these platforms offer comparable services with
a range of scaleable options, some are better priced and easier to use than
others.
In selecting your provider, it is advisable to shop around
among these to find which packages best suit not only your present business
needs, but also the direction in which your enterprise is developing. It is
also possible to get advice from ASG who can provide strategic advice in cloud
PBX solutions with PBX installations.
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